Need some advice?

If you want someone you can talk things through with, who will listen to you in confidence and support you with practical help, Youth Connexions Personal Advisers are here for you in Hertfordshire

picture of old compass There are a number of Youth Connexions One Stop Shops across Hertfordshire or if you are still in school or college you can visit one of the drop in sessions in school/college or make an appointment to speak to an adviser. Click the link below for times and details.

If you need some specialist support for emotional issues, a Youth Connexions Personal Adviser can refer you to a counselling. There are different types of counselling available: Brief Therapy or longer-term therapy. You can discuss with a Personal Adviser which might be best for you. Take a look at the 'Brief Therapy' leaflet at the base of the page, and make an appointment with a Youth Connexions Personal Adviser to discuss further.

Need advice now?

Youth Connexions Personal Advisers are waiting to chat with you. Click on the 'chat box' to the right of this page. If chat is offline, you can leave a message and someone will get back to you. Or you can visit a Youth Connexions One Stop Shop or Centre below.

one-stop-shop.jpg A Youth Connexions One Stop Shop is where you can call in and get help on everything - from family problems to handy telephone numbers. Find out more about what they offer and see where they are located in Hertfordshire here.

Connexions Direct, careers advice and practial help, 8am and 10pm, seven days a week:

  • Phone Connexions Direct for FREE on 080 800 13 2 19 between 8am and 10pm, seven days a week.  Advisers are trained to give confidential and practical help.
  • Visit Connexions Direct: 
  • Adviser on-line   This  is a one-to-one, on-line confidential chat with a trained Connexions Direct Adviser.
  • Chatroom and webcam - Where you can talk to other people and share things in a safe place. Look out for the topic of the day. The chat is open at certain times.
  • Moderated message board- If you want to join in a debate and get tips and advice from other young people. 
  • E-mail -  If you email Connexions Direct they reply to you within 24 hours.
  • Text  - You can text for simple information like telephone numbers. If you want more in-depth information and advice, call Connexions Direct on  080 800 13 2 19 from a landline and tell the adviser your mobile number - they will call you back.
  • Textphone - If you are deaf, hard of hearing or have speech difficulties you can contact Connexions Direct by email, text message or Adviser online. You can also call the Connexions Direct textphone number: 08000 968 336.

...or you could speak to ChildLine

Calls are free and confidential. Call 0800 1111 or visit the ChildLine website

Counselling for young people in Hertfordshire

A counsellor listens to your concerns and helps you identify a way forward.

The leaflets below tell you more about Youth Connexions services and brief therapy.


  • Numbers U Need booklet 2010.pdf

     | Date created: Tue 29 Jun 2010 | File Size: 8753 kb | File Time: 1274 seconds @ 56 kbps

    Description: This booklet is packed full of useful numbers for young people in Herts, brought to you by the Hertfordshire Teenage Pregnancy Strategy.

  • A Guide to Brief Therapy 2011.PDF

     | Date created: Fri 13 May 2011 | File Size: 353 kb | File Time: 51 seconds @ 56 kbps

    Description: This leaflet tells you about how brief therapy could help you if you have emotional or relationship problems.

  • Peer pressure 2011.pdf

     | Date created: Wed 21 Sep 2011 | File Size: 7789 kb | File Time: 1134 seconds @ 56 kbps

    Description: If you are doing things you don't want to do because your friends are, you are affected by peer pressure. Find out more here.

  • Missing someone 2011.pdf

     | Date created: Wed 21 Sep 2011 | File Size: 6409 kb | File Time: 933 seconds @ 56 kbps

    Description: This leaflet gives advice about how to cope if you're missing someone

  • Young People's Stuff Sept 2011.pdf

     | Date created: Tue 27 Sep 2011 | File Size: 477 kb | File Time: 69 seconds @ 56 kbps

    Description: Find out what Youth Connexions can offer you.